The email marketing team small businesses never had

Big brands have whole teams writing, designing and sending emails. Small businesses have an owner with no time. We exist to close that gap.

A small business owner serving a customer at the counter

Why we started

Most small business owners know they should be emailing their customers. They have a list sitting in their booking system or point of sale. They just never have the time to write, design and send something they're proud of.

Meanwhile, the national chains down the street send polished emails every week. Not because their coffee, haircuts or service are better, but because they have a team that keeps showing up in the inbox.

We built Get Repeat Customers to be that team for independent businesses: the strategy, design, writing and sending, done for you, so your regulars keep coming back and new customers remember your name.

What we believe

Your customers, not our templates

Every business brings customers back differently. We build around how yours actually buy, not a one-size-fits-all newsletter.

Useful beats loud

We'd rather send one email people are glad to get than five they ignore. Good timing and real value win every time.

Plain English, always

No jargon and no vanity metrics. You'll always know what we sent, why we sent it and what it brought in.

You own everything

Your list, your templates and your automations live in your account. If you leave, they stay with you.

Why email?

Social media is great for being discovered. Email is how you stay remembered.

You own the audience

Social platforms decide who sees your posts. Your email list is yours, and it reaches people directly.

It reaches people who already like you

Email goes to customers who chose to hear from you, which is why it's so good at bringing them back.

It runs while you work

Once automations are live, they keep working every day, whether you're busy, closed or on vacation.

Let's meet

Tell us about your business on a free 30-minute call. We'll share honest ideas, whether or not we end up working together.